Shipping policy

The online sales offer presented on the site are reserved for consumers residing in the countries mentioned in the drop-down list on the delivery information collection page and for deliveries in these same geographical areas. Delivery means the transfer to the Customer of physical possession or control of the Product.

The Operator, at its sole discretion, uses different delivery methods depending on the nature of the product and the destination in particular. For information, the operator mainly uses the services of DHL.

The shipping costs are those specified during the finalization of the order and are accepted by the validation of the order. The Operator undertakes, for the Products advertised as "In Stock," by the delivery period indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in working days on the Site when ordering. Those deadlines include the preparation and shipment of the order and the deadlines provided by the carrier. The Operator undertakes to ship the Products within the deadlines announced on each Product Sheet and at basket level, provided that payment for the order has not been refused beforehand. However, if one or more Products could not be delivered within the period initially announced, the Operator will send an email informing the Customer of the new delivery date.

The Products will be delivered to the address indicated by the Customer when ordering. It is, therefore, up to him to check that this address does not contain errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery. Upon delivery, you may be asked to sign a receipt. No delivery will be made to a PO box. On delivery, it is the Customer's responsibility to verify that the Products delivered comply with their order and that the package is sealed and not damaged. If this is not the case, the Customer must indicate this on the delivery note. No claim on the quantity or condition of the Product will be accepted if the claim has not been made on the delivery note.

Custome Duties are under Customer's responsibility.